Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
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Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Tags Module
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Satisfaction Ratings Module
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Workflows Module
Automate actions, keep track of aging onversations, send predefined emails and much more!
Custom Folders Module
Create custom folders and organize conversations!
Custom Fields Module
Store additional data on conversations in custom fields!
Spam Filter Module
Spam filter that learns from your actions. Say Goodbye to spam messages!
Email Commands Module
Email integration – update conversations from your email client!
Customization Module
Set custom logo and favicon in two clicks!
LDAP Integration Module
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Mobile Notifications Module
Enable push notifications in the FreeScout mobile app!
Reports Module
Real-time reports on conversations, productivity and customer satisfaction!
Slack Integration Module
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Time Tracking Module
Keep track of time spend on tickets!
Followers Module
Let users subscribe other users to conversations!
Ticket Translator Module
Translate messages from customers into your own language. Communicate with anyone in any language!
Extended Editor Module
Add formatting buttons to the editor: headers, code, quote, etc.
End-User Portal Module
Let your customers submit tickets from the End-User Portal or contact form widget.
API & Webhooks Module
Enable API and webhooks in two clicks!
Customer Data Enrichment Module
Enrich customer data by pulling publicly available information!
Customers Management (CRM) Module
Manage, create, export customers or add custom fields!
Two-Factor Authentication Module
Add an extra layer of security to user accounts!
Telegram Integration Module
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
WooCommerce Integration Module
View customer WooCommerce sales activity in the Customer Profile pane!
Keyboard Shortcuts Module
Use keyboard shortcuts and save time!