Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
How to Install Modules | Modules FAQ
Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
Wish list | Subscribe to modules news
Tags Module
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Satisfaction Ratings Module
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Workflows Module
Automate actions, keep track of aging onversations, send predefined emails and much more!
Custom Folders Module
Create custom folders and organize conversations!
Custom Fields Module
Store additional data on conversations in custom fields!
Spam Filter Module
Spam filter that learns from your actions. Say Goodbye to spam messages!
Customization Module
Set custom logo and favicon in two clicks!
Email Commands Module
Email integration – update conversations from your email client!
Reports Module
Real-time reports on conversations, productivity and customer satisfaction!
LDAP Integration Module
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Mobile Notifications Module
Enable push notifications in the FreeScout mobile app!
Time Tracking Module
Keep track of time spend on tickets!
Slack Integration Module
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
End-User Portal Module
Let your customers submit tickets from the End-User Portal or contact form widget.
Extended Editor Module
Add formatting buttons to the editor: headers, code, quote, etc.
Followers Module
Let users subscribe other users to conversations!
Customers Management (CRM) Module
Manage, create, export customers or add custom fields!
API & Webhooks Module
Enable API and webhooks in two clicks!
Ticket Translator Module
Translate messages from customers into your own language. Communicate with anyone in any language!
Customer Data Enrichment Module
Enrich customer data by pulling publicly available information!
Two-Factor Authentication Module
Add an extra layer of security to user accounts!
Telegram Notifications Module
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
WooCommerce Integration Module
View customer WooCommerce sales activity in the Customer Profile pane!
Knowledge Base Module
Create professional self-service help center for customers or supports agents!
Keyboard Shortcuts Module
Use keyboard shortcuts and save time!
Facebook Integration Module
Convert private messages sent to your Facebook Page into FreeScout conversations!
Telegram Integration
Convert messages sent to your Telegram Bot into FreeScout conversations!
Mail Signing & Encryption Module
PGP or SMIME mail signing / encryption.