Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
How to Install Modules | Modules FAQ
Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Tags Module
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Workflows Module
Automate actions, keep track of aging conversations, send predefined emails and much more!
Satisfaction Ratings Module
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Custom Folders Module
Create custom folders and organize conversations!
Custom Fields Module
Store additional data on conversations in custom fields!
Customization Module
Set custom logo and favicon in two clicks!
Spam Filter Module
Spam filter that learns from your actions. Say Goodbye to spam messages!
Reports Module
Real-time reports on conversations, productivity and customer satisfaction!
Mobile Notifications Module
Enable push notifications in the FreeScout mobile app!
Email Commands Module
Email integration – update conversations from your email client!
LDAP Integration Module
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
End-User Portal Module
Let your customers submit tickets from the End-User Portal or contact form widget.
Time Tracking Module
Keep track of time spend on tickets!
Extended Editor Module
Add formatting buttons to the editor: headers, code, quote, etc.
API & Webhooks Module
Enable API and webhooks in two clicks!
Customers Management (CRM) Module
Manage, create, export customers or add custom fields!
Slack Integration Module
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Followers Module
Let users subscribe other users to conversations!
Customer Data Enrichment Module
Enrich customer data by pulling publicly available information!
Knowledge Base Module
Create professional self-service help center for customers or supports agents!
Two-Factor Authentication Module
Add an extra layer of security to user accounts!
Ticket Translator Module
Translate messages from customers into your own language. Communicate with anyone in any language!
Keyboard Shortcuts Module
Use keyboard shortcuts and save time!
Telegram Notifications Module
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
Chat Module
Chat live with your customers!
WooCommerce Integration Module
View customer WooCommerce sales activity in the Customer Profile pane!
Block External Images Module
Block external images to improve security and prevent unwanted tracking!
Mail Signing & Encryption Module
PGP or SMIME mail signing / encryption.
Facebook Integration Module
Convert private messages sent to your Facebook Page into FreeScout conversations!
Telegram Integration Module
Convert messages sent to your Telegram Bot into FreeScout conversations!
Twitter Integration Module
Convert incoming Twitter direct messages into FreeScout conversations!