
Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
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Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Automate actions, keep track of aging onversations, send predefined emails and much more!
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Create custom folders and organize conversations!
Store additional data on conversations in custom fields!
Set custom logo and favicon in two clicks!
Spam filter that learns from your actions. Say Goodbye to spam messages!
Real-time reports on conversations, productivity and customer satisfaction!
Email integration – update conversations from your email client!
Enable push notifications in the FreeScout mobile app!
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Let your customers submit tickets from the End-User Portal or contact form widget.
Keep track of time spend on tickets!
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Add formatting buttons to the editor: headers, code, quote, etc.
Enable API and webhooks in two clicks!
Manage, create, export customers or add custom fields!
Let users subscribe other users to conversations!
Enrich customer data by pulling publicly available information!
Translate messages from customers into your own language. Communicate with anyone in any language!
Add an extra layer of security to user accounts!
Create professional self-service help center for customers or supports agents!
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
Use keyboard shortcuts and save time!
View customer WooCommerce sales activity in the Customer Profile pane!
Chat live with your customers!
PGP or SMIME mail signing / encryption.
Convert private messages sent to your Facebook Page into FreeScout conversations!
Block external images to improve security and prevent unwanted tracking!
Convert messages sent to your Telegram Bot into FreeScout conversations!
Convert incoming Twitter direct messages into FreeScout conversations!