
Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
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Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Automate actions, keep track of aging onversations, send predefined emails and much more!
Create custom folders and organize conversations!
Store additional data on conversations in custom fields!
Spam filter that learns from your actions. Say Goodbye to spam messages!
Set custom logo and favicon in two clicks!
Email integration – update conversations from your email client!
Real-time reports on conversations, productivity and customer satisfaction!
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Enable push notifications in the FreeScout mobile app!
Keep track of time spend on tickets!
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Let your customers submit tickets from the End-User Portal or contact form widget.
Add formatting buttons to the editor: headers, code, quote, etc.
Let users subscribe other users to conversations!
Manage, create, export customers or add custom fields!
Enable API and webhooks in two clicks!
Translate messages from customers into your own language. Communicate with anyone in any language!
Enrich customer data by pulling publicly available information!
Add an extra layer of security to user accounts!
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
View customer WooCommerce sales activity in the Customer Profile pane!
Create professional self-service help center for customers or supports agents!
Use keyboard shortcuts and save time!
Convert private messages sent to your Facebook Page into FreeScout conversations!
Convert messages sent to your Telegram Bot into FreeScout conversations!
PGP or SMIME mail signing / encryption.