Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
Manual: "How to Install FreeScout Modules"
Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
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Tags Module
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Satisfaction Ratings Module
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Email Commands Module
Email integration – update conversations from your email client!
LDAP Integration Module
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Slack Integration Module
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Spam Filter Module
Spam filter that learns from your actions. Say Goodbye to spam messages!
Ticket Translator Module
Translate messages from customers into your own language. Communicate with anyone in any language!
Mobile Notifications Module
Enable push notifications in the FreeScout mobile app!
Time Tracking Module
Keep track of time spend on tickets!