Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
How to Install Modules | Modules FAQ
Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Tags Module
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Satisfaction Ratings Module
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Workflows Module
Automate actions, keep track of aging onversations, send predefined emails and much more!
Custom Folders Module
Create custom folders and organize conversations!
Custom Fields Module
Store additional data on conversations in custom fields!
Spam Filter Module
Spam filter that learns from your actions. Say Goodbye to spam messages!
Email Commands Module
Email integration – update conversations from your email client!
LDAP Integration Module
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Customization Module
Set custom logo and favicon in two clicks!
Slack Integration Module
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Mobile Notifications Module
Enable push notifications in the FreeScout mobile app!
Time Tracking Module
Keep track of time spend on tickets!
Reports Module
Real-time reports on conversations, productivity and customer satisfaction!
Ticket Translator Module
Translate messages from customers into your own language. Communicate with anyone in any language!
Followers Module
Let users subscribe other users to conversations!
Customer Data Enrichment Module
Enrich customer data by pulling publicly available information!
Telegram Integration Module
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
API & Webhooks Module
Enable API and webhooks in two clicks!
Extended Editor Module
Add formatting buttons to the editor: headers, code, quote, etc.
Two-Factor Authentication Module
Add an extra layer of security to user accounts!
End-User Portal Module
Let your customers submit tickets from the End-User Portal.
WooCommerce Integration Module
View customer WooCommerce sales activity in the Customer Profile pane!
Customers Management (CRM) Module
Manage, create, export customers or add custom fields!