
Saved Replies Module
Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
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Payment Methods: Bank Cards, PayPal, Amazon Pay, Wire Transfer
License: All modules are open-source (AGPL-3.0 license)
Refund Policy: All payments are non-refundable
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Saved Replies (also called ‘canned responses’) are used to quickly answer common questions. Save time with saved replies!
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
Customer satisfaction ratings allow your customers to rate your replies. Get instant customer’s feedback with Satisfaction Ratings!
Automate actions, keep track of aging onversations, send predefined emails and much more!
Create custom folders and organize conversations!
Store additional data on conversations in custom fields!
Spam filter that learns from your actions. Say Goodbye to spam messages!
Email integration – update conversations from your email client!
Set custom logo and favicon in two clicks!
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
Enable push notifications in the FreeScout mobile app!
Real-time reports on conversations, productivity and customer satisfaction!
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
Keep track of time spend on tickets!
Let users subscribe other users to conversations!
Translate messages from customers into your own language. Communicate with anyone in any language!
Add formatting buttons to the editor: headers, code, quote, etc.
Let your customers submit tickets from the End-User Portal or contact form widget.
Enable API and webhooks in two clicks!
Enrich customer data by pulling publicly available information!
Manage, create, export customers or add custom fields!
Add an extra layer of security to user accounts!
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
View customer WooCommerce sales activity in the Customer Profile pane!
Use keyboard shortcuts and save time!