Easy Digital Downloads Module

This module integrates FreeScout with WordPress Easy Digital Downloads plugin and retrieves recent customer’s orders from WordPress and displays in the Customer Profile pane.

If you have EDD Software Licensing plugin installed in the WordPress this module will also show license’s activation status.

Requirements

• EDD 1.5 or later.
• Your store should NOT be protected with Basic HTTP Authentication.

Configuration

Easy Digital Downloads settings can be configured globally for all mailboxes in “Manage » Settings » EDD” or on a per mailbox basis in mailbox’s EDD settings.

In module’s settings you need to enter your EDD API credentials. You can generate API credentials in your WordPress admin area under “Downloads » Tools » API Keys”.

Limitations

If you are using “Recurrent Payments”, the module won’t show renewals, only the first payment.

Orders are retrieved from Easy Digital Downloads by EDD customer’s primary email address (secondary email addresses are not taken into account).

The module retrieves information using “sales” API method. If some records are missing it means EDD API does not return them.