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3 Best Shared Inbox Tools (2024)

A shared mailbox is the type of mailbox which multiple users can use to send and read emails from the same email address. It does not require users to set up separate usernames and passwords like regular mailboxes. A shared mailbox can be used by more than one user at the same time. Shared mailboxes…

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7 Best Open Source Live Chat Solutions

Sooner or later many of companies and organizations are comping to the point when they need a live chat on the website, as it’s very convenient for customers. And luckily there are quite a lot of professional open source live chats which you can host yourself and have full control over data. It makes open…

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5 Best Open Source Helpdesk Systems 2023 (FREE)

In the old days customer support was provided mostly by email or by phone. But today customers prefer to contact businesses via convenient for them channels like Facebook, WhatsApp, Telegram, etc. Luckily there are open source helpdesk solutions allowing to serve in one place all customer’s requests received via different channels. Most businesses and organizations…

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Best WordPress Helpdesk

WordPress is the most popular PHP website engine in the world and every serious WP project need to prove professional customer support. This is when FreeScout comes! FreeScout is created on the same principles as a WordPress: simplicity, stability, filters and hooks. If you are using WooCommerce you can view your customer’s data right in…

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Free Self-Hosted Zendesk Alternative

If you have a small business, charity or non-profit organization, your budget may not allow you to pay monthly for Zendesk. Fortunately there is a free self-hosted alternative to Zendesk – FreeScout. It is built with PHP and can be easily installed and configured by a non-programmer. Same as in Zendesk you will have an…

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