I just want to say we have been using FreeScout for a few weeks now and so far its brilliant. Its been working well. So just want to say thank to the team for this system, its very good… So I look forward to more functionality added and more modules we can use. Thanks, great product.

I evaluated a lot of ticket systems for us both hosted and SaaS. FreeScout is just what I was looking for and it seems to hold up to our internal testing. A great plus is the “intuitive” UI that is very similar to a classic email client. That makes is easier for seasoned office workers to get used to the workflows.