You guys are creating a really nice platform and its code is very well written… I really do like the whole thing. In fact being that I have used many ticket systems this one is seriously the most clean and easy to use as well as very versatile and fast with minimal upkeep and requirements.

From a developer standpoint, it’s been a dream to work with FreeScout. We managed to get rid of our Salesforce account this summer, transitioning our support team to use FreeScout with some custom extensions to tie into our backend systems. Really nice developer experience and our team using it has really enjoyed it too. Not bloated, not overloaded with features, but very well thought out.