Overall I’m super impressed with the software. Now we can add unlimited users, unlimited mailboxes, and make any modifications + custom modules. We might want to fully integrate the support desk with our website and development processes. Win win win!
August 21, 2023
FreeScout has been a game changer for my business, I am surprised so many businesses aren’t using it. Especially since it’s so easily expandable and customizable. I have a custom Twilio integrated support form now, no other platform was able to do this so easily.
August 28, 2025