FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
I want to use this opportunity to thank you so much for creating this awesome software and make it available for free to everyone. In my voluntary work we manage a shared mail address and with 5 persons it was such a big mess before switching to FreeScout. We also had a look at other helpdesk software before we found FreeScout, but the fees per agent always exceeded our yearly budget.
I really like FreeScout. I’ve bought few modules and have been developing my own module for my needs. App is great, customizable, easy to use and more powerful than I thought. I use it every day, almost 4k tickets in the last month. It works well and made supporting our customers a better, faster, cleaner experience. Respect!
