I’m lead organizing WordCamp Lisboa 2023 and we did set up a FreeScout account. Best thing ever.
August 27, 2023
FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
I’m lead organizing WordCamp Lisboa 2023 and we did set up a FreeScout account. Best thing ever.
This is only great open source alternative for HelpScout. Using this for events and collaboration between teams for small projects. Indeed its very good option compared to paid services if you want to keep an archive of your data forever and prevent data access by service provider.