FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
This is only great open source alternative for HelpScout. Using this for events and collaboration between teams for small projects. Indeed its very good option compared to paid services if you want to keep an archive of your data forever and prevent data access by service provider.
Our company’s budget does not allow us to spend money on HelpScout or Zendesk. So we are happy that we finally found a free help desk system that suits our needs. Thank you so much for the FreeScout.
