Our company’s budget does not allow us to spend money on HelpScout or Zendesk. So we are happy that we finally found a free help desk system that suits our needs. Thank you so much for the FreeScout.
What People Say About FreeScout
This is only great open source alternative for HelpScout. Using this for events and collaboration between teams for small projects. Indeed its very good option compared to paid services if you want to keep an archive of your data forever and prevent data access by service provider.