If you have difficulties installing or configuring the FreeScout, please take a look at the Troubleshooting section of the “Installation Guide” or ask for help on GitHub.

If you need to deactivate your license(s) and activate on another domain – see this.

Here are some helpful resources (90% of questions are already answered there):

Keep in mind that we are not providing:

  • Personal assistance.
  • Installation services.
  • Paid custom development.
  • Bulk discounts on modules or coupon codes.
  • Demo versions of module to test them before buying.
  • We don’t send invoices or W-9 forms.

If you are having payment issues, see this.

If you purchased modules but have not received license keys – see this.

If you forgot or have not received license keys from purchased modules – you can request license keys here.

If you need an assistance or custom development you can hire a developer.

If you have some questions on modules, you can test most of the Modules including mobile apps yourself on https://demo.freescout.net

Please email us only if you have issues with modules, to report a bug or security issue in a module or main application or if you have some private inquiry. All other questions should be asked on GitHub.

Email: support@freescout.net