If you have difficulties installing or configuring the FreeScout, please take a look at the Troubleshooting section of the “Installation Guide” or ask for help on GitHub.
Here are some helpful resources (90% of questions are already answered there):
Keep in mind that we are not providing:
- Personal assistance.
- Installation services.
- Paid custom development.
- Bulk discounts on modules or coupon codes.
- Demo versions of module to test them before buying.
- We don’t send W-9 forms.
If you are having payment issues, see this.
If you need an assistance or custom development you can hire a developer.
Please email us only if you have issues with module’s licenses, to report a bug in one of the modules or to report a bug on this website. All other questions should be asked on GitHub.
If you need to change the domain for your license(s) – see this.
If you purchased modules but have not received license keys – just wait a bit, it may take a few minutes to send you an email with license keys.
If you forgot or have not received license keys from purchased modules – you can request license keys here.
If you have some questions on modules, you can test yourself most of the Modules including mobile apps on https://demo.freescout.net
Email: support@freescout.net