If you have difficulties installing or configuring the FreeScout, please take a look at the Troubleshooting section of the “Installation Guide” or ask for help on GitHub.

Here are some helpful resources (90% of questions are already answered there):

Keep in mind that we are not providing:

  • Personal assistance.
  • Installation services.
  • Paid custom development.
  • Bulk discounts on modules or coupon codes.
  • Demo versions of module to test them before buying.
  • We don’t send W-9 forms.

If you are having payment issues, see this.

If you need an assistance or custom development you can hire a developer.

Please email us only if you have issues with module’s licenses, to report a bug in one of the modules or to report a bug on this website. All other questions should be asked on GitHub.

If you need to change the domain for your license(s) – see this.

If you purchased modules but have not received license keys – just wait a bit, it may take a few minutes to send you an email with license keys.

If you forgot or have not received license keys from purchased modules – you can request license keys here.

If you have some questions on modules, you can test yourself most of the Modules including mobile apps on https://demo.freescout.net

Email: support@freescout.net