Loving FreeScout so far. We moved over from Redmine (which we were using as a helpdesk) and our users love the interface and simplicity!
February 14, 2020
FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
Loving FreeScout so far. We moved over from Redmine (which we were using as a helpdesk) and our users love the interface and simplicity!
I compared about 10 different ticketing solutions, most of them cost at least 15USD per month PER AGENT!!! FreeScout is by far the best solution I found! I was very happy with the setup process in FreeScout itself, and also with the UI, the great functionality, even string translation is possible from within the program! Thanks for your great work!