FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
I love this software. We needed something free and robust for a large group of 100s of volunteers that sprung up to help tackling a big problem related to COVID-19, and you guys saved our butt. It’s been working great so far, and has just the right number of features.
FreeScout is a relatively new player in the customer support game, but it’s quickly making a name for itself thanks to its impressive feature set and user-friendly design. One of the biggest benefits of FreeScout is its open source nature. Another key feature of FreeScout is its focus on simplicity and ease of use. The interface is clean and intuitive, making it easy for support agents to quickly navigate and manage customer conversations. FreeScout is a fantastic tool for businesses looking for a powerful, yet affordable and user-friendly solution for managing customer support. And with its open source nature and strong community support, it’s certain to continue improving and evolving to meet the needs of businesses and support teams.
