I’m lead organizing WordCamp Lisboa 2023 and we did set up a FreeScout account. Best thing ever.

Excellent Tool! It is a tool that allows you to easily manage and operate support cases, they have been growing in functionalities. It allows you to grow at a business level by optimally managing technology resources, easy use and adaptation of operators. The tool has been improving day by day, it seems to me a very good option for growth.