Excellent Tool! It is a tool that allows you to easily manage and operate support cases, they have been growing in functionalities. It allows you to grow at a business level by optimally managing technology resources, easy use and adaptation of operators. The tool has been improving day by day, it seems to me a very good option for growth.

Our team has been using FreeScout for the past month or so and it has been great! We came from no helpdesk solution since we have a Free/Open Source requirement for our project stack.