FreeScout is an absolute gem for my use case. The minimalist and clean interface is actually what brought me to test it, I can’t stand those over complicated products with no ergonomic or pleasant user experience. FreeScout is efficient, straight to the point, and let me manage incoming support requests without any burden. (Using FreeScout for more than 2 years)

3 months ago, we moved Piwigo support tickets manager to FreeScout. I have to admit that this is a very good decision! I’m really happy with FreeScout. Easy to install, crazy fast user interface, 1-click updates. I strongly recommend it.