What People Say About FreeScout

This is only great open source alternative for HelpScout. Using this for events and collaboration between teams for small projects. Indeed its very good option compared to paid services if you want to keep an archive of your data forever and prevent data access by service provider.

June 11, 2019

MU DOT MY PLT

www.mu.my

I evaluated a lot of ticket systems for us both hosted and SaaS. FreeScout is just what I was looking for and it seems to hold up to our internal testing. A great plus is the “intuitive” UI that is very similar to a classic email client. That makes is easier for seasoned office workers to get used to the workflows.

May 24, 2023

Christian Foellmann

W&S Technik GmbH

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