FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
You guys are creating a really nice platform and its code is very well written… I really do like the whole thing. In fact being that I have used many ticket systems this one is seriously the most clean and easy to use as well as very versatile and fast with minimal upkeep and requirements.
This app has made it incredibly easy for me to manage my departments because it allows all email communication to run through a single platform. The added modules are well worth the price if you decide you need their features and are relatively easy to deploy. The community around the app is also active enough on their GitHub page, so if you are struggling, it won’t feel like you are the only one using the app. For what it costs and can do, I will forever recommend Free Scout…