Excellent Tool! It is a tool that allows you to easily manage and operate support cases, they have been growing in functionalities. It allows you to grow at a business level by optimally managing technology resources, easy use and adaptation of operators. The tool has been improving day by day, it seems to me a very good option for growth.

Very easy to install, very easy to configure, very easy to use – similar to Help Scout. I discovered FreeScout on AlternativeTo where I was looking for a replacement of Freshdesk. Very surprised to discover this one! I used to use Help Scout when it was free and very existed by this open source project. Very similar to Help Scout so it was a question of minutes for me to configure and use the application… Can’t wait to see what is next for this app.