FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
You guys are creating a really nice platform and its code is very well written… I really do like the whole thing. In fact being that I have used many ticket systems this one is seriously the most clean and easy to use as well as very versatile and fast with minimal upkeep and requirements.
FreeScout is a relatively new player in the customer support game, but it’s quickly making a name for itself thanks to its impressive feature set and user-friendly design. One of the biggest benefits of FreeScout is its open source nature. Another key feature of FreeScout is its focus on simplicity and ease of use. The interface is clean and intuitive, making it easy for support agents to quickly navigate and manage customer conversations. FreeScout is a fantastic tool for businesses looking for a powerful, yet affordable and user-friendly solution for managing customer support. And with its open source nature and strong community support, it’s certain to continue improving and evolving to meet the needs of businesses and support teams.
