1) The Send Later Module allowing to schedule replies to send them later has been released.
2) Please take a look at the list of required features and vote or comment on those you need most of all. If some features you need are missing feel free to add them using “Give feedback” button.
1) WordPress plugin integrating WordPress with FreeScout has been released by an independent developer and ready to be used: https://wordpress.org/plugins/freescout/
2) Easy Digital Downloads Module has been released: https://freescout.net/module/easy-digital-downloads/
3) Dave Conroy is selflessly maintaining FreeScout Docker image for years. If you want to thank him, you can do it here: https://github.com/sponsors/tiredofit
For those who have multiple mailboxes and want to see all conversations in once place the Global Mailbox Module has been released.
We are happy to announce that WhatsApp Integration Module has been released.
Is anyone interested in having a module integrating FreeScout with WhatsApp via https://www.waapi.co/pricing?
Please let us know here: https://github.com/freescout-helpdesk/freescout/issues/1072#issuecomment-828151373
We are happy to announce that long awaited Block External Images Module has been released.
We also would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).
1) We are happy to announce that Chat Module has been released: https://freescout.net/module/chat/
2) Knowledge Base Module now includes a neat widget which you can embed on your website: https://freescout.net/module/knowledge-base/
Now you can migrate to FreeScout basically from any helpdesk using Help Desk Migration Service: https://freescout.net/migrate/
1) Here you can find Community Modules or share your own modules: https://github.com/freescout-helpdesk/freescout/wiki/Community-Modules
2) We can integrate FreeScout with Twitter by converting incoming messages into FreeScout conversations and allow to respond to them from the FreeScout. If you have a Twitter Developer Account and can provide a temporary access, so that we can develop the Twitter Integration Module – please let us know: https://github.com/freescout-helpdesk/freescout/issues/1077
1) If you have an issue similar to this – when FreeScout sends multiple duplicate emails, please send us error messages you are receiving (see “Outgoing Emails” or “Manage > Logs > Send Errors” ) when FreeScout sends duplicate emails: https://github.com/freescout-helpdesk/freescout/issues/870#issuecomment-786477909
2) Please submit in the following thread features which you are missing in the FreeScout: https://github.com/freescout-helpdesk/freescout/issues/1071