Subscribe to News

Block External Images Module

We are happy to announce that long awaited Block External Images Module has been released.

We also would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).

Community Modules and Twitter Integration

1) Here you can find Community Modules or share your own modules: https://github.com/freescout-helpdesk/freescout/wiki/Community-Modules

2) We can integrate FreeScout with Twitter by converting incoming messages into FreeScout conversations and allow to respond to them from the FreeScout. If you have a Twitter Developer Account and can provide a temporary access, so that we can develop the Twitter Integration Module – please let us know: https://github.com/freescout-helpdesk/freescout/issues/1077

Solving Duplicate Emails Issue And Required Features

1) If you have an issue similar to this – when FreeScout sends multiple duplicate emails, please send us error messages you are receiving (see “Outgoing Emails” or “Manage > Logs > Send Errors” ) when FreeScout sends duplicate emails: https://github.com/freescout-helpdesk/freescout/issues/870#issuecomment-786477909

2) Please submit in the following thread features which you are missing in the FreeScout: https://github.com/freescout-helpdesk/freescout/issues/1071