1) Over the last few months, important security updates have been released for FreeScout Helpdesk. It is highly recommended that you update your FreeScout installation and modules to the latest version. 2) A bunch of new Community Modules have been released recently, including the long-awaited WhatsApp Integration (via Meta Cloud API). Be sure to check…
1) Yet another community iOS app has been released. This time it’s free, supports native push notifications and caching. You can read more about the app here. 2) If you are not aware yet, FreeScout helpdesk can be hosted on PikaPods without having to manually setup hosting, DB, etc. Here are some testimonials. 3) A bunch…
1) The very old “NSURLErrorDomain -999” error has been finally fixed in the FreeScout iOS App (If you like the app don’t forget to support it by writing a review on App Store). 2) Also there is a possibility that an additional FreeScout Plus app for iOS will be released by the community: https://www.reddit.com/r/Freescout/comments/1lrcxxi/new_better_app_thoughts/ 3) The…
1) If you’ve subscribed to FreeScout News by email before, please re-subscribe here https://freescout.net/subscribe/ as we are switching to another newsletter service (Follow.it). 2) Long awaited “Merge Customers” feature has been added to FreeScout: https://github.com/freescout-help-desk/freescout/issues/2188 3) Slack App and Slack Integration Module have been updated. Now you need to reconnect your FreeScout to the Slack App…
1) If you’ve subscribed to FreeScout News by email before, please re-subscribe here as we are switching to another newsletter service (Follow.it). 2) The community ChatGPT Module has been forked, updated and is actively maintained now: https://github.com/presswizards/FreeScoutGPT 3) WhatsApp now allows to integrate via Meta Cloud API, so currently there is a request for developing a…
1) Release 1.8.140 switches FreeScout to the new fetching library (Webklex/php-imap). If after installing this release fetching does not work (like in this case), go to mailbox Fetching Settings and try other “Encryption” methods. 2) If you’ve subscribed to FreeScout News by email before, please re-subscribe here as we are switching to another newsletter service…
We are happy to announce that long awaited Wallboards Module has been release. Also official FreeScout Telegram Channel has been launched! Join it to stay up to date and not to miss important news & updates: https://freescout.net/telegram/
FreeScout v1.8.102 release enables Content Security Policy (CSP) in order to strengthen helpdesk security even more – read more here.
The FreeScout 1.8.101 release improves uploads folder security. If you are using nginx, you need to update nginx config according to the instructions in #3428.