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SAML Authentication, PHP 8.1, Performance Improvements and More

February 19, 2022

1) SAML SSO module has been released. 2) You may have noticed that FreeScout API when requesting multiple conversations was quite slow. In FreeScout v1.8.5 we’ve improved performance of Module::isActive() method which increased API performance up to 10-30 times when requesting multiple conversations. 2) Saved Replies Module now if you have more than 20 saved replies in the…

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Kanban Module and Calendar

December 25, 2021

1) Kanban Module has been released. 2) Non-official Calendar Module has been released (If you will like the module feel free to support it’s developer).

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Lots of News

October 2, 2021

Sender Time Zone Module has been released. Rocket.Chat Notifications Module has been released. Community released oAuth Authentication Module. If you need a kanban board feature, please describe your requirements here. If you would like to support FreeScout you can just star FreeScout Repo on GitHub. Another way to support the project is to vote at  the…

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Required Features

July 24, 2021

Please post here the most important features which you are missing (ordered by importance). Choose from or add your own. Example: View and update Customer fields via API Receive notifications to the Rocket.Chat Remove Customer with all messages

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Send Later Module and Required Features

June 16, 2021

1) The Send Later Module allowing to schedule replies to send them later has been released. 2) Please take a look at the list of required features and vote or comment on those you need most of all. If some features you need are missing feel free to add them using “Give feedback” button.

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