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WordPress Integration, EDD Module and More

June 6, 2021

1) WordPress plugin integrating WordPress with FreeScout has been released by an independent developer and ready to be used: 2) Easy Digital Downloads Module has been released: 3) Dave Conroy is selflessly maintaining FreeScout Docker image for years. If you want to thank him, you can do it here:

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Integrating FreeScout with WhatsApp via WAAPI

April 28, 2021

Is anyone interested in having a module integrating FreeScout with WhatsApp via Please let us know here:

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Block External Images Module

April 15, 2021

We are happy to announce that long awaited Block External Images Module has been released. We also would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).

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Chat Module and Knowledge Base Widget

March 24, 2021

1) We are happy to announce that Chat Module has been released: 2) Knowledge Base Module now includes a neat widget which you can embed on your website:

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Migrate to FreeScout

March 9, 2021

Now you can migrate to FreeScout basically from any helpdesk using Help Desk Migration Service:

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Community Modules and Twitter Integration

March 3, 2021

1) Here you can find Community Modules or share your own modules: 2) We can integrate FreeScout with Twitter by converting incoming messages into FreeScout conversations and allow to respond to them from the FreeScout. If you have a Twitter Developer Account and can provide a temporary access, so that we can develop the Twitter…

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Solving Duplicate Emails Issue And Required Features

February 26, 2021

1) If you have an issue similar to this – when FreeScout sends multiple duplicate emails, please send us error messages you are receiving (see “Outgoing Emails” or “Manage > Logs > Send Errors” ) when FreeScout sends duplicate emails: 2) Please submit in the following thread features which you are missing in the FreeScout:

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