User Fields, Jira Integration and More
User Fields and Jira Integration modules have been released.
User Fields and Jira Integration modules have been released.
1) Sent Folder and Out of Office Modules have been released.
2) In the future we may start a Marketplace where developers may sell their modules. If you already have some modules which you may want to sell just submit this form. If Marketplace will be launched – we will contact you.
Announcement for those who are using Microsoft Exchange mailboxes https://github.com/freescout-helpdesk/freescout/issues/1769#issuecomment-1056338763
1) SAML SSO module has been released.
2) You may have noticed that FreeScout API when requesting multiple conversations was quite slow. In FreeScout v1.8.5 we’ve improved performance of Module::isActive() method which increased API performance up to 10-30 times when requesting multiple conversations.
2) Saved Replies Module now if you have more than 20 saved replies in the mailbox shows a search field allowing to search saved replies:
3) Satisfaction Ratings Module now allows to choose the method of saving ratings:
4) FreeScout releases 1.8.0-1.8.4 are making FreeScout compatible with PHP 8.1 and include file structure changes. So updating from earlier FreeScout releases on some servers/systems via Manage > System will work, on some – not. Just follow general instruction and be prepared that you may need to use update methods 2-5.
Custom Homepage and Export Conversations Modules have been released.
Also FreeScout now is available in Integromat.
1) Widgets White-Labeling Module has been released.
2) Please share with us those features which you need most of all in the FreeScout via the following form: https://forms.gle/tkF5q3Y7y6SWBxCK7
1) Kanban Module has been released.
2) Non-official Calendar Module has been released (If you will like the module feel free to support it’s developer).
Please post here the most important features which you are missing (ordered by importance). Choose from https://freescout.net/request-feature/ or add your own.
Example: