1) We are happy to announce that Chat Module has been released: https://freescout.net/module/chat/ 2) Knowledge Base Module now includes a neat widget which you can embed on your website: https://freescout.net/module/knowledge-base/
Now you can migrate to FreeScout basically from any helpdesk using Help Desk Migration Service: https://freescout.net/migrate/
1) Here you can find Community Modules or share your own modules: https://github.com/freescout-helpdesk/freescout/wiki/Community-Modules 2) We can integrate FreeScout with Twitter by converting incoming messages into FreeScout conversations and allow to respond to them from the FreeScout. If you have a Twitter Developer Account and can provide a temporary access, so that we can develop the Twitter…
1) If you have an issue similar to this – when FreeScout sends multiple duplicate emails, please send us error messages you are receiving (see “Outgoing Emails” or “Manage > Logs > Send Errors” ) when FreeScout sends duplicate emails: https://github.com/freescout-helpdesk/freescout/issues/870#issuecomment-786477909 2) Please submit in the following thread features which you are missing in the FreeScout: https://github.com/freescout-helpdesk/freescout/issues/1071
We are happy to announce that Knowledge Base Module has been released. If you already installed Knowledge Base Module v1.0.1, make sure to update to the latest version (read more). Feel free support the FreeScout project by voting here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).
Now via Zapier Integration you can integrate FreeScout basically with anything. Also if you need Customer Tags Module please let us know here. We would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).
Keyboard Shortcuts Module has been released. Save time using keyboard shortcuts! As always we would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”).
End-User Portal Module now allows to embed a contact form widget on your website. Also we’ve published a detailed Guide on developing FreeScout modules. As always we would like to remind that you can support the project by voting for the app here (no registration required, scroll down to the FreeScout, hover your mouse over “FreeScout” title and…
Recently the following new modules have been released: Extended Editor End-Use Portal WooCommerce Integration Don’t forget that you can always support the project by voting for the app at AlternativeTo here (scroll down to the FreeScout, hover your mouse over “FreeScout” title and click “Yes”, no registration required).