1) Yet another community iOS app has been released. This time it’s free, supports native push notifications and caching. You can read more about the app here. 2) If you are not aware yet, FreeScout helpdesk can be hosted on PikaPods without having to manually setup hosting, DB, etc. Here are some testimonials. 3) A bunch…
1) The very old “NSURLErrorDomain -999” error has been finally fixed in the FreeScout iOS App (If you like the app don’t forget to support it by writing a review on App Store). 2) Also there is a possibility that an additional FreeScout Plus app for iOS will be released by the community: https://www.reddit.com/r/Freescout/comments/1lrcxxi/new_better_app_thoughts/ 3) The…
1) If you’ve subscribed to FreeScout News by email before, please re-subscribe here https://freescout.net/subscribe/ as we are switching to another newsletter service (Follow.it). 2) Long awaited “Merge Customers” feature has been added to FreeScout: https://github.com/freescout-help-desk/freescout/issues/2188 3) Slack App and Slack Integration Module have been updated. Now you need to reconnect your FreeScout to the Slack App…
1) If you’ve subscribed to FreeScout News by email before, please re-subscribe here as we are switching to another newsletter service (Follow.it). 2) The community ChatGPT Module has been forked, updated and is actively maintained now: https://github.com/presswizards/FreeScoutGPT 3) WhatsApp now allows to integrate via Meta Cloud API, so currently there is a request for developing a…
1) Release 1.8.140 switches FreeScout to the new fetching library (Webklex/php-imap). If after installing this release fetching does not work (like in this case), go to mailbox Fetching Settings and try other “Encryption” methods. 2) If you’ve subscribed to FreeScout News by email before, please re-subscribe here as we are switching to another newsletter service…
We are happy to announce that long awaited Wallboards Module has been release. Also official FreeScout Telegram Channel has been launched! Join it to stay up to date and not to miss important news & updates: https://freescout.net/telegram/
FreeScout v1.8.102 release enables Content Security Policy (CSP) in order to strengthen helpdesk security even more – read more here.
The FreeScout 1.8.101 release improves uploads folder security. If you are using nginx, you need to update nginx config according to the instructions in #3428.
1) Extra Security Module has been released. 2) There is a high demand on Microsoft Teams Module (functioning similar to Slack Integration Module) but we don’t plan to implement it ourselves as we don’t have our own MS Teams account which we can use for development and for the future maintenance of the module. If anybody is…