FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
3 months ago, we moved Piwigo support tickets manager to FreeScout. I have to admit that this is a very good decision! I’m really happy with FreeScout. Easy to install, crazy fast user interface, 1-click updates. I strongly recommend it.
You are just magicians! My boss just can’t believe that an almost free project is so responsive. And bugs and requests are solved so quickly! Thank you very much!