1) Over the last few months, important security updates have been released for FreeScout Helpdesk. It is highly recommended that you update your FreeScout installation and modules to the latest version.
2) A bunch of new Community Modules have been released recently, including the long-awaited WhatsApp Integration (via Meta Cloud API). Be sure to check the Community Modules page.
3) We are also happy to announce that the Modules Marketplace has been launched, allowing third-party developers to sell their modules.